Skip to main content

Frequently asked questions

May smoking be allowed in the Puur Slapen apartment?

No, Puur Terschelling is a smoke-free company and affiliated with the Smoke-Free Generation.

Is smoking allowed in the Puur Duintenten?

No, Puur Terschelling is a smoke-free company and affiliated with the Rookvrije Generatie.

Can you smoke in the Puur Duintenten?

No, Puur Terschelling is a smoke-free company and affiliated with the Rookvrije Generatie.

May you smoke in the Puur Slapen apartment?

No, Puur Terschelling is a smoke-free company and affiliated with the Rookvrije Generatie.

What is the check-in time for the Duintenten?

Check-in is between 4:00 PM and 6:00 PM. Check-out is possible between 8:00 AM and 10:00 AM.

What is the check-in time for the Puur Slapen apartment?

Check-in is available between 4:00 PM and 6:00 PM. Check-out is possible between 8:00 AM and 10:00 AM.

What are the prices of the Puur dune tents?

Prices vary depending on high or low season. On the website, you can select your period under Accommodation and view the price.

What are the accommodation prices?

Prices vary depending on high or low season. On the website, you can select your period under Sleeping and view the price.

How can I book a Puur accommodation?

You can book either the "Puur Slapen" apartment or a dune tent directly through the website: boeken.puur-terschelling.nl or if you have any questions by sending an email to: This email address is being protected from spambots. You need JavaScript enabled to view it.. The apartment is suitable for 4–5 people and fully equipped, whilst the dune tent is suitable for up to 6 people and has private facilities.

How can I hire the Puur Duintenten?

You can book a dune tent directly on the website: boeken.puur-terschelling.nl or if you have questions by sending an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. The dune tent is suitable for a maximum of 6 people and has privat facilities.

How can I hire the Puur Slapen apartment?

You can book the "Puur Slapen" apartment directly via the booking page on the website: boeken.puur-terschelling.nl or if you have any questions by sending an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. The apartment is suitable for 4-5 people and fully equipped with all modern conveniences.

Is there heating in the Puur dune tents with privat sanitary facilities?

Yes, our dune tents have heating: infrared panel, electric heater, and extra warmth from warm sheepskins and hot water bottles.

Can I also stay overnight at Puur Terschelling?

Yes, there are four furnished six-person Duintenten with privat facilities and one Puur Slapen apartment with privat hot tub.

Is the 4x4 Landrover tour private or with other guests?

The 4x4 Landrover tour is always private, so you can travel with your own group and tailor the Landrover tour to your wishes.

What is the period for 4x4 Landrover driving?

For trips on the North Sea beach, this is possible from 1 October to 1 April. Without the North Sea beach, it's possible all year round.

How early should I arrive before a Puur 4x4 Landrover tour?

We ask you to arrive 5 minutes before the start. This allows plenty of time for checking in before the start of a relaxed 4x4 Landrover tour.

Can a wheelchair fit in the 4x4 Landrover?

No, the 4x4 Landrover isn't suitable for wheelchairs. Only passengers who can take their seats independently can travel with us.

Can a dog come along during the 4x4 Landrover tour?

Yes, dogs are warmly welcome during the 4x4 Landrover tour. They must be well under control.

Can I bring a pram, buggy or Maxi-Cosi on the 4x4 Landrover?

A pram or buggy cannot be brought along during beach trips. A Maxi-Cosi is allowed. Additionally, car seats and booster seats are available to borrow - please let us know in advance.

Can I drive the 4x4 Landrover myself?

No, driving yourself is not permitted. All 4x4 journeys are driven by an experienced driver with the proper licence.

Can I bring a Maxi-Cosi on the 4x4 Landrover?

Yes, provided it's properly secured and safely positioned.

Can I bring a pushchair or buggy on the 4x4 Landrover?

No, this won't fit. A pushchair or buggy can stay under the shelter in the courtyard at Puur.

Which side of the carriage do you sit on?

The driving coachman sits on the right-hand side, but our carriages have brakes on both sides.

Is the carriage also covered in the rain?

The small carriage (max. 3 people + guide) has no canopy. The large carriage (max. 7 people + guide) is covered against rain and wind.

What is the minimum age for driving?

The minimum age for driving is 12 years.

Can children also drive carriages?

Yes, children from 12 years old are allowed to drive on the carriage driving vehicles.

How many horses are in front of the carriage?

There are two horses in front of the carriages.

How many people can go carriage driving with us?

You can go carriage driving with 1 to a maximum of 7 people. The carriages have dual brakes, so the passenger can always help with braking.

What is the start/end location for the Puur driving?

The driving starts and ends at the Puur yard, Oosterend 39.

How early should I arrive before the carriage driving?

We ask you to arrive 30 minutes before the start. This allows sufficient time for harnessing the carriage and instructions before beginning a relaxing carriage drive.

What is the maximum weight for a child to ride on the donkey?

Your child may weigh a maximum of 40kg or be 1.30 metres tall to safely sit on the donkey.

Are we allowed to feed the donkey along the way?

Yes, you may! Bread, apples and of course lots of love are very welcome.

Is there guidance provided during the donkey walk?

No, there is no guidance provided during the donkey walk.

Can warm drinks come along on the picnic?

Yes, that's possible, but not on the donkey's back due to the risk of burns. For this purpose, we have a rucksack available free of charge for an adult.

Does Puur Terschelling have a bag/basket for the picnic?

Yes, there's a rucksack donkey basket available, free of charge.

Can Puur Terschelling provide a picnic during the donkey walk?

No, you may bring your own picnic or have it provided by a local caterer.

Can we have a picnic on the donkey?

Yes, the donkey can carry a picnic or one child, not both at the same time.

How many children are allowed on the donkey at maximum?

Only one child at a time is allowed on the donkey, for the stability and safety of both the donkey and the child.

Is it possible to hire a child carrier?

Yes, it is possible to hire a child carrier for an additional fee.

Is it possible to hire a cart?

Yes, it is possible to hire a cart for an additional charge.

Is it possible to walk a shorter route with the donkey?

Yes, that's possible - the price remains the same.

How long does the donkey walk take?

The donkey walk lasts a maximum of 2.5 hours.

How long is the donkey walk route?

The donkey walk is 6.3 km or 6.8 km, depending on the chosen route.

What is the start/end location for the Puur donkey walks?

The donkey walks start and end at the Puur farm, Oosterend 39.

How early should I arrive before a Puur donkey walk?

We ask you to arrive 15 minutes before the start. This gives us plenty of time for registration, instruction and possibly trying on caps before beginning a relaxing donkey walk.

Can children who cannot yet sit up by themselves join the donkey walk?

Yes, they can! We have a child carrier for up to 18 kg and a cart for hire, in which a Maxi-Cosi can also be placed if needed.

Can dogs join the donkey walk?

Yes, dogs are welcome. They must walk in front of the donkey, so the donkey can clearly see how the dog behaves. Walking behind the donkey is not allowed.

How many km is the mudflat hiking

The mudflat hiking is approximately 2 to 3 km long.

Is it compulsory to take part in the oyster tasting afterwards?

No, that's entirely optional. The costs for the mudflat hiking remain the same, even if you don't participate. The tasting actually consists of more than just oysters, by the way.

Is oyster tasting included during the mudflat walking?

No, the oyster tasting takes place afterwards at the Puur farmyard.

Can I bring my camera mudflat hiking?

Yes, you can. We recommend protecting your camera well against water and sand/clay.

What is the clothing advice for mudflat walking?

Wear multiple layers due to the changing weather conditions on the island. Choose clothing that fits comfortably and is suitable for mudflat walking, regardless of wind, sun or rain.

Are there mudflat walking shoes available for hire for mudflat walking?

Yes, there are mudflat walking shoes available free of charge in sizes 25 to 46.

Are there boots available for hire for mudflat walking?

Yes, boots are available to borrow free of charge in sizes 27 to 50.

What is the start/end location for the Puur mudflat hiking?

The mudflat hiking starts and ends at the Puur farm, Oosterend 39.

How early should I arrive before the Puur mudflat hiking?

We ask you to arrive 15 minutes before the start. This gives us plenty of time for registration and fitting footwear before beginning a relaxed mudflat hiking experience.

Can dogs come along during mudflat walking?

No, dogs are not allowed during mudflat walking. This is for safety reasons and to avoid disturbing nature and wading birds.

Can small children (toddlers and pre-schoolers) join the mudflat hiking?

Yes, toddlers and pre-schoolers can come along in a baby carrier on an adult's back. A baby carrier can be hired from Puur, so even the tiniest ones can enjoy safely.

Are toddlers and young children allowed to join the mudflat hiking?

Yes, provided they are accompanied by an adult. We have child carriers for up to 18 kg. The mudflat hike is 2 to 3 km.

Can I cancel the covered wagon tour?

General terms and conditions apply to booked activities. Once the booking is placed, it is final. In case of cancellation, 100% of the costs apply for the guest.

Does the covered wagon tour always go ahead?

The covered wagon tour almost always goes ahead, but in extreme weather or unsafe conditions the covered wagon tour may be adapted or postponed. Safety always comes first.

Is it possible to drive yourself?

During the covered wagon tour, the coachman always holds the reins. Would you like to drive yourself? That's possible with a privat driving carriage and instructor. You can view available times and costs on the website and book directly. Have a different time in mind? Send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your preferred date, time and number of people.

Is a Privat covered wagon tour possible?

Yes, a Privat covered wagon tour is possible. You can view and book available times and costs via the website. Would you like a different time? Send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it. with the date, time and number of people.

Do small children also pay for the covered wagon tour?

Yes, children from 0 to 12 years old (up to and including 11 years) all pay. Buggies, pushchairs and Maxi-Cosi car seats are allowed. Only babies in a baby carrier with a parent don't need their own ticket.

Are you allowed to bring your own food and drinks on the covered wagon?

Yes, that's absolutely fine. We always provide coffee/tea/squash and a piece of pound cake

What is the maximum number of guests in the covered wagon?

The large covered wagon can accommodate a maximum of 20/22 people, and the small covered wagon can accommodate a maximum of 7 people.

Are the ramps long and gradual or short and high?

The ramps are long and gradual, making it safe and comfortable to drive into the covered wagon.

Can children sit at the front of the covered wagon next to the coachman?

Yes, that's allowed. 2 to 3 children can sit at the front next to the coachman, and during the covered wagon tour they can take turns with other children if needed.

Is the covered wagon suitable for less mobile guests?

Yes, the covered wagon is suitable for guests with various forms of disability. Wheelchair users can join, and we can provide extra assistance with boarding or with step-ups. Please let us know in advance so we can prepare everything for a safe covered wagon tour.

Are there sheepskins available in the covered wagon?

Yes, sheepskins are available during cold weather conditions.

Are there blankets available in the covered wagon?

Yes, there are clean fleece blankets available so you can keep warm during the covered wagon tour.

Is there a toilet available along the way during the covered wagon tour?

Yes, there are toilets at the two beach crossings, but you'll only have a short time to use them.

Can the dog come along in the covered wagon?

Yes, dogs are most welcome in the covered wagon, provided they are well under control.

What is the start/end location for the Puur covered wagon tours?

The covered wagon tours start and end at the Puur farm, Oosterend 39.

How early should I arrive for a Puur covered wagon tour?

We ask you to arrive 15 minutes before the start. This gives us enough time for you to check in for a relaxed covered wagon tour.

Are you allowed to smoke in the covered wagon?

No, smoking is not permitted in the covered wagon. We travel outdoors, but also through sensitive nature areas and with multiple guests.

What is the maximum width for a wheelchair in the covered wagon?

The maximum width for a wheelchair in the covered wagon is 85 cm.

Can an electric wheelchair come along in the covered wagon?

Yes, an electric wheelchair can come along too. Please let us know in advance so we can arrange the loading ramps.

Can a wheelchair come along in the covered wagon?

Yes, a wheelchair can come along. Please let us know in advance so that the ramps can be ready.

Can dogs come along on the covered wagon tour?

Yes, dogs are very welcome on the covered wagon tour. They do need to be well under control though, so that it remains safe and enjoyable for everyone.

Can a pram, pushchair and/or Maxi-Cosi come along on the covered wagon?

Yes, a pram, pushchair or Maxi-Cosi is allowed on the covered wagon. A ticket price applies for children aged 0 to 11 years. Only a baby in a baby carrier with an adult does not need their own ticket.

May I bring a pram or buggy on the covered wagon?

Yes, provided this is arranged in advance with the Puur team.

What is the start/finish location for the Puur swimming with horses?

The swimming with horses starts and finishes at the Puur farm, Oosterend 39.

How far in advance should I arrive for a horse riding trek?

We ask you to arrive 30 minutes before the start. This allows plenty of time for registration, instructions and possibly fitting a riding hat for a relaxed outdoor ride.

How early should I arrive before swimming with horses?

We ask you to arrive 30 minutes before the start. This gives us plenty of time for registration, receiving instructions and putting on the wetsuit for swimming with horses.

Are your own spurs also allowed?

No, that's not necessary. Our horses listen excellently without spurs.

Is a personal body protector allowed?

Yes, a personal body protector may be used. Please pay close attention to size and fit for optimal safety, as body protectors are not available at Puur Terschelling.

What clothing advice applies when swimming with horses?

Wear swimwear with a wetsuit (all sizes available) and jogging clothes over the top.

Is using your own sheepskin on the horse riding saddle allowed?

No, we ride with comfortable stock saddles.

Is a GoPro allowed on horseback?

Yes, only with a flexible elastic band on your cap.

Can you go horse riding in shorts?

No, for your safety it's not allowed. Please wear long trousers and closed sturdy shoes.

What is the clothing advice for horse riding?

Wear multiple layers adapted to wind, sun and rain. Choose clothing that doesn't flap about, so you can ride safely and comfortably, regardless of the weather.

Can you bring a mobile phone on an outdoor ride?

No, during the outdoor ride it's not permitted to use a mobile phone. Taking photos is only allowed during the special photo moment, under supervision. You have the reins in your hands and safety comes first.

Are you allowed to take photos on horseback during the outdoor ride?

Taking photos is only allowed during the special photo moment of the outdoor ride, under the supervision of Puur. During the actual riding, cameras and phones are not permitted, as you need to hold the reins and safety comes first.

Can you smoke whilst on horseback?

No, smoking during outdoor rides is not permitted. Although we ride outdoors, this takes place in vulnerable natural areas and with reins in hand, making smoking neither safe nor responsible.

What are the prices for horse riding?

The prices for the outdoor rides are listed on the Puur Terschelling website.

Is there a lift available?

No, there is no lift available.

Can people with disabilities go horse riding with you?

Yes, that's possible, depending on the nature of the disability. Please get in touch beforehand to see what's possible. There is no hoist lift available. A covered wagon ride is a good accessible alternative.

Are chaps required during the outdoor ride?

No, chaps are not required, but are available to borrow free of charge if needed.

Is a riding hat compulsory during the outdoor ride?

Yes, a riding hat is compulsory and available to borrow free of charge.

May I bring my dog along during an outdoor ride?

No, a dog may not come along during the outdoor ride.

Do all outdoor rides go to the beach?

Only outdoor rides of at least 2 hours go to the North Sea beach.

Will there be galloping during the outdoor ride as well?

No, during the advanced outdoor rides there is only controlled galloping. Do all outdoor rides go to the beach?

Is there always galloping during the outdoor ride?

During the advanced outdoor rides of at least 2 hours, there is only controlled galloping on the North Sea beach.

Is it possible to make a trail ride privat?

Yes, you can make a privat ride: 1 hour through the dunes and cranberry fields (without beach) or 2 hours through dunes, forest, cranberry fields and the beach.

Are all Puur outdoor rides supervised?

Yes, all outdoor rides are supervised by a Puur guide.

Is it possible for children to participate in the Puur buitenrit without parents?

Yes, it is possible to take part in a Puur buitenrit without parents.

What is the minimum age for a Puur outdoor ride?

The minimum age is 8 years or a height of 1.30 metres.

Is it possible to combine advanced and beginner trail rides?

No, that's not possible. Horses are herd animals, so we always ride together at the lowest level in the group.

What if there's a difference in riding ability within our group?

If there's a difference in ability within your group, we always adapt to the person with the lowest level. Horses are herd animals, so we can't split up during the outdoor ride.

What if I fall between advanced and beginner, do you have intermediate level?

We deliberately only offer beginner and advanced levels. Not sure which one? Chat with your instructor about which level suits you best.

What experience is needed for a beginner's hack?

For a beginner's hack, no experience is needed up to 3 years of weekly lessons. You do need to be in normal health.

What experience is needed for an advanced trail ride?

For the advanced trail ride, you need at least 3 years of weekly riding lessons.
It doesn't have to be recent, but you must feel comfortable in the saddle.

What is the start/finish location for the Puur horse riding?

The start and finish location is Oosterend 39, at the yard of Puur Terschelling, where the trail ride returns to as well.

How early should I arrive before a Puur outdoor horse ride?

We ask all riders to arrive 30 minutes before the start. This allows sufficient time for registration, instruction and possibly fitting a riding hat for a relaxed outdoor ride.

Where can I park the car?

You can park the car in the parking spaces at the Puur site in Oosterend.

Is smoking allowed on the Puur premises?

No, Puur Terschelling is a smoke-free company and affiliated with the Smoke-Free Generation.

Does Puur Terschelling have thermal suits to borrow in extremely cold weather?

Yes, in extremely cold weather conditions you can borrow thermal suits, so you stay warm and comfortable during activities.

Does Puur Terschelling have thermal clothing to borrow?

Yes, you can borrow thermal jumpsuits and thermal suits for cold weather.

Does Puur Terschelling have rainwear to borrow?

Yes, you can borrow rain jackets and rain trousers, so you can take part in all activities whilst staying dry and comfortable.

Does Puur Terschelling have a heat protocol during warm weather?

Yes, when temperatures exceed 30 degrees, a heat protocol applies. Between 12:00 and 16:00, we observe a rest period for guests, horses, donkeys and all Puur activities.

Can you go horse riding at Puur Terschelling wearing closed shoes?

Yes, closed shoes are allowed because we ride with closed safety stirrups for extra safety.

Can you borrow riding shoes or boots at Puur Terschelling?

Yes, you can borrow wellington boots in sizes 27 to 50.

Can you smoke outside at Puur Terschelling?

No, smoking is not permitted outside either. Puur Terschelling is part of the Smoke-Free Generation, which means our entire premises are smoke-free to provide a healthy and safe environment for our guests, staff and the surrounding nature. This way, everyone, young and old, can enjoy fresh and clean outdoor spaces.

Is there dog sitting available at Puur Terschelling?

No, there is no dog sitting service available.

Is childcare available at Puur Terschelling?

No, there is no childcare service available.

Is there a children's potty available in the toilet?

Yes, there is a children's potty available in the accessible toilet.

Can you charge electric bikes at Puur Terschelling?

Yes, there are ample parking facilities and 40 charging points for electric bikes available.

What are the transport options to Puur Terschelling?

You can reach Puur Terschelling with your own car, public transport (Qbuzz bus), taxi or by (electric) bicycle.

What is the distance from the boat?

From the boat at West-Terschelling it's approximately 12 km to Puur Terschelling in Oosterend.

Are there dining facilities at Puur Terschelling?

No, there are no dining facilities at Puur Terschelling itself. However, there are various options in the village of Oosterend. Tip: check opening times via Google in advance.

Are there lockers available?

Yes, lockers are available for hand luggage. Large suitcases can be placed in the reception area.

When are you available by phone?

For office enquiries, we're available Monday to Friday between 9:00 AM and 5:00 PM. For emergencies or urgent questions about the animals, we're available by phone 24/7.

What are the prices for Puur activities?

You can view the prices for all activities on the website.

Are there showers available?

There are two public showers available.

Is there a disabled toilet available?

Yes, there is a disabled toilet with wall rails and a wide sliding door of 1.10 metres.

Is there a map of the car parks?

Yes, a map of the car parks is available on the website under contact.

Is there a map of the tents?

Yes, you can find the map of the dune tents on the website under contact.

Is there a map of the Puur site?

Yes, you can find the site map on the website under contact.

What are the opening hours of Puur Terschelling?

For the current opening hours, it's best to check the website under contact.

Are the sheep on the dyke near Oosterend from Puur Terschelling?

Yes, the sheep and lambs on the Waddendijk between Oosterend and Formerum belong to Puur Terschelling. They live in a flock for grazing and nature management.

Are there parking spaces with charging points for my (electric) bike available?

Yes, at Puur Terschelling there are ample parking facilities for bikes and 40 charging points for electric bikes are available.

Do Puur activities always go ahead?

Activities generally always go ahead, but in extreme weather or unsafe conditions, an activity may be adjusted or rescheduled.

Is smoking allowed during Puur activities?

No, the grounds are completely smoke-free. Smoking during activities is not permitted.

How old must a child be to participate in a Puur activity?

For horse riding, the minimum age is 8 years or a height of 1.30cm. For other activities, there is no minimum age.

What happens in bad weather?

There's no such thing as bad weather, only inappropriate clothing.

Are there discount options for groups, 65+ or young children?

No, we don't offer discounts. We believe in a fair price-quality ratio.

Can I make a reservation as a group?

Yes, both small and large groups are welcome, provided you book in advance.

Can I buy a gift voucher for a Puur activity?

Yes, you can buy gift vouchers for all activities and accommodations through our website. They don't have an expiry date.

Can I book Puur activities at the last minute?

For current (last minute) availability, you can visit our website: boeken.puur-terschelling.nl.

Do I need to book in advance?

Yes, to avoid disappointment we always recommend booking well in advance.

Can I modify a Puur reservation?

No, a booking is final once it has been placed. Changes or cancellations are not possible and upon cancellation you pay 100% of the costs.

Can I cancel a reservation?

General terms and conditions apply to activities. Once you've placed your booking, it's final. In case of cancellation, the full costs are for the guest.

How can I book a Puur activity?

You can book online via boeken.puur-terschelling.nl or at the Puur site by card or cash. A Puur activity is only confirmed once it's paid for in advance.

Is Puur Terschelling an SBB (trainee) recognised training company?

Yes, trainees can gain practical experience with us in animal care, fieldwork and tourism.

Are the Puur activities supervised?

Yes, most Puur activities are supervised by a Puur guide or instructor, such as the covered wagon tours, horse rides, mudflat hiking, the 4x4 Land Rover tours and carriage driving. The donkey walks are done exclusively with your own group, with a route map and marked trail.

What is the best time to visit Puur Terschelling?

There's plenty to do throughout the year. May holidays and summer holidays are the busiest, followed by spring and autumn. In spring there are little lambs, and year-round you can enjoy outdoor rides, donkey walks, and beach trips by covered wagon or 4x4 Land Rover (1st October to 1st April for the beach).

Which animals can you find on the farm?

On the farm you'll find horses (Friesian and Shire), sheep, donkeys, dogs, rabbits, guinea pigs and lambs and foals in springtime.

Can I take part in activities with my family?

Yes, Puur Terschelling is suitable for families and groups, small or large.

Are all Puur activities suitable for children?

Yes, most Puur activities are suitable for children, depending on their age and height.

Who runs Puur Terschelling?

The company is run by the Bierema family: Anne, Danielle, Jochem and Bentum together with a small, energetic Puur team of employees, interns and volunteers.

Where is Puur Terschelling located?

Puur Terschelling is located in Oosterend, address Oosterend 39, 8897 HX. It's the last village on Terschelling, close to dunes, cranberry fields, polders, the Wadden Sea World Heritage site, the European nature reserve Boschplaat nature reserve and the Dark Sky park.

What is Puur Terschelling?

Puur Terschelling is a small-scale family farm in Oosterend with horses, sheep, nature conservation and various activities. Guests can experience farm life and the island here.